Shipping policy

Last updated: [Insert Date]

Thank you for shopping with VOIDLUX. All our products are made to order to ensure the highest quality and unique designs.

Order Processing Time

All orders are processed within 2–5 business days.

Because our products are made to order, production begins after your order is placed.

Orders are not processed or shipped on weekends or holidays.

Estimated delivery times after processing:

United Kingdom:
5–8 business days

Europe:
7–12 business days

United States & Canada:
7–12 business days

International Orders:
10–20 business days

Please note these are estimated delivery times and may vary depending on courier delays or customs processing.

Shipping costs are calculated at checkout based on your location and order size.

Occasionally, we may offer free shipping promotions which will be clearly stated on our website.

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 24–48 hours to update.

Customers are responsible for providing the correct shipping address.

If the shipping address is incorrect and the order has already been shipped, VOIDLUX cannot guarantee replacement or refund.

VOIDLUX is not responsible for delays caused by shipping carriers, customs, or incorrect addresses provided by customers.

If your order appears lost, please contact us and we will assist in locating your package.

For shipping questions, please contact us at:

Email: Voidluxuk@gmail.com
Brand: VOIDLUX